Privacy & Cookie Policy
Redeploy Tech Clearance
Effective date: 4 October 2026
This policy explains how we collect, use and protect personal data when you visit https://redeploy.eco, contact us, request a quote or use our services. We have written it in plain English. If anything is unclear, please get in touch (see "Contact us" below).
1. Who we are
Redeploy Tech Clearance is a trading name of REDEPLOY LTD, a company registered in England and Wales under company number 16796067 ("we", "us", "our").
We are a UK business-to-business company that clears and buys used IT, AV and office equipment, and provides office clearances, IT asset disposal, on-site data wiping and hard drive shredding.
We are the data controller for the personal data described in this policy. We are registered with the Information Commissioner's Office (ICO).
Our offices:
- Park Royal, London NW10 6EU
- 27 High St, Christchurch BH23 1AW
Contact: matt@redeploy.eco | 020 3822 0054
2. What personal data we collect
Information you give us
When you use our Contact or Request a Quote forms, email us or call us, we may collect:
- your name and job title
- your company name
- email address and phone number
- address and/or postcode (for example, the collection site)
- details of the equipment you want cleared, sold or disposed of
- anything else you include in your message or tell us during a call
Information about customers and suppliers
If you become a customer, we also keep records needed to deliver the service, such as collection details, quotes, invoices, payment records and correspondence.
Information collected automatically
When you visit our website we (and our service providers) may collect:
- technical data such as your IP address, browser type, device type and pages visited — used by our hosting and security providers to run and protect the site
- if you accept advertising cookies: information about how you reached our site from a Google ad and whether you then submitted a form or clicked to call us (see "Cookies" below)
- if you call us using a phone number shown in a Google ad or on our site, Google Ads call reporting may record call details such as the caller's area code, the time and duration of the call. We do not use this to record the content of calls.
We do not knowingly collect special category data (such as health information) through our website, and please do not send us any.
3. How and why we use your data (and our lawful bases)
UK data protection law requires us to have a lawful basis for each use of personal data. Ours are:
| Purpose | Lawful basis |
|---|---|
| Responding to enquiries and providing quotes | Legitimate interests (responding to business enquiries) and, where you are asking us to enter into a contract, steps prior to a contract |
| Arranging collections, clearances, data wiping or shredding, and delivering our services | Contract (with you or your organisation) and legitimate interests where you are an individual contact at a client business |
| Invoicing, payments, accounting and tax records | Legal obligation and contract |
| Keeping the website secure and working properly (e.g. via Cloudflare) | Legitimate interests (protecting our site and visitors) |
| Measuring the effectiveness of our Google Ads (conversion tracking) using cookies | Consent — only if you click "Accept" on our cookie banner |
| Understanding how visitors use the site (Google Analytics, aggregate statistics) | Consent — only if you click "Accept" on our cookie banner |
| Google Ads call reporting (call details from ad/website phone numbers) | Legitimate interests (understanding which of our adverts generate enquiries) |
| Occasional relevant business updates to existing business contacts | Legitimate interests; you can opt out at any time |
| Establishing, exercising or defending legal claims | Legitimate interests |
Where we rely on legitimate interests, we have considered your rights and believe our use is proportionate and expected in a B2B context. You can object at any time (see "Your rights").
We do not sell your personal data, and we do not make decisions about you based solely on automated processing.
4. Data on equipment we receive
Equipment we collect may contain data belonging to our clients or other people. This is not data we collect through our website. We do not access or use it. It is securely wiped or physically destroyed as part of our service, and it is handled under separate agreements with our clients, which set out the responsibilities of each party.
5. Who we share your data with
We only share personal data where necessary, with:
- Website platform and hosting — Base44 (a hosted app builder), which stores form submissions and hosts our website
- Cloudflare — security, performance and content delivery for our website
- Google — Google Ads conversion tracking (only with your consent) and Google Ads call reporting
- Couriers, transport providers and subcontractors — where needed to carry out a collection, clearance, recycling or disposal
- Professional advisers and service providers — such as accountants, IT support, email providers, insurers and legal advisers
- Authorities — where we are required by law, or to protect our rights
Our service providers may only use your data on our instructions or as allowed by law. Google may also act as an independent controller for some advertising data. For more information see Google's privacy policy at https://policies.google.com/privacy and https://policies.google.com/technologies/partner-sites.
6. International transfers
Some of our providers (including Google, Cloudflare and Base44) may process personal data outside the UK, for example in the European Economic Area, the United States or other countries. Where this happens, we make sure appropriate safeguards are in place, such as:
- UK adequacy regulations (countries the UK recognises as providing adequate protection, including the UK-US "Data Bridge" for certified US companies); or
- the ICO's International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.
Contact us if you would like more information about the safeguards used.
7. How long we keep your data
We keep personal data only for as long as we need it:
| Data | Retention period |
|---|---|
| Enquiries and quote requests that do not lead to business | 2 years from our last contact |
| Customer records (contracts, collections, invoices, payment and accounting records) | 6 years after the end of the financial year they relate to (tax and legal requirements) |
| Records relating to data-wiping or destruction work | For the period agreed in the client agreement, or 6 years if not specified |
| Cookie consent choice (stored in your browser) | Until you clear your browser storage or change your choice |
| Advertising cookies | See the cookie table below |
After this, data is securely deleted or anonymised. We may keep data longer if needed for a legal claim or required by law.
8. Your rights
Under UK data protection law you have the right to:
- access a copy of your personal data
- rectification — have inaccurate data corrected
- erasure — ask us to delete your data in certain circumstances
- restrict how we use your data in certain circumstances
- object to our use of your data based on legitimate interests, and to direct marketing at any time
- data portability — receive data you gave us in a reusable format, in certain circumstances
- withdraw consent at any time where we rely on consent (e.g. cookies), without affecting earlier use
To use any of these rights, email matt@redeploy.eco or call 020 3822 0054. We will normally respond within one month. There is usually no charge.
Complaints: if you are unhappy with how we handle your data, please contact us first so we can try to help. You also have the right to complain to the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/ or 0303 123 1113.
9. Security
We use appropriate technical and organisational measures to protect personal data, including secure hosting, encrypted (HTTPS) connections and limited access to people who need it. No online service is completely secure, but we work to protect your data and will act promptly if a problem occurs.
10. Cookies and similar technologies
Cookies are small files stored on your device. We also use your browser's "local storage", which works in a similar way. Under the Privacy and Electronic Communications Regulations (PECR), we only use non-essential cookies with your consent.
How our cookie banner works: we use Google Consent Mode v2. By default, advertising and analytics storage is denied. Google Ads cookies are only set if you click "Accept". If you reject or ignore the banner, no advertising cookies are set. We use Google Analytics only with your consent, to understand how visitors use the site.
| Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
cookie_consent | Redeploy (this website) | Remembers your cookie choice so we don't ask on every visit | Strictly necessary (browser local storage) | Until you clear browser storage |
__cf_bm | Cloudflare | Distinguishes people from bots to protect the website | Strictly necessary | 30 minutes |
_cfuvid (if used) | Cloudflare | Supports rate limiting and security | Strictly necessary | Session |
_gcl_au | Google Ads | Stores ad click information to measure conversions (form submissions, phone clicks) | Advertising — only with consent | 90 days |
_gcl_aw / _gcl_dc | Google Ads | Stores ad click information used for conversion and call tracking | Advertising — only with consent | 90 days |
IDE | Google (doubleclick.net) | Measures and improves the effectiveness of Google ads | Advertising — only with consent | Up to 13 months |
test_cookie | Google (doubleclick.net) | Checks whether your browser accepts cookies | Advertising — only with consent | 15 minutes |
_ga | Google Analytics | Distinguishes visitors | Analytics — only with consent | 2 years |
_ga_B016944KV6 | Google Analytics | Keeps session state | Analytics — only with consent | 2 years |
Google may set other cookies on its own domains when you are signed in to a Google account; these are governed by Google's own policies. Cookie names and durations are set by the providers and may change.
Changing your cookie choice
You can change or withdraw your consent at any time by:
- clicking the "Cookie settings" link at the bottom of our website; or
- clearing your browser's cookies and site data (local storage) for redeploy.eco — the banner will then appear again on your next visit.
You can also block cookies in your browser settings, and opt out of personalised Google ads at https://adssettings.google.com. Blocking strictly necessary cookies may affect how the site works.
11. Children
Our website and services are aimed at businesses. We do not knowingly collect data from children.
12. Changes to this policy
We may update this policy from time to time, for example if our services, suppliers or the law change. The latest version will always be on this page with its effective date. Where changes are significant, we will take reasonable steps to let you know.
13. Contact us
If you have any questions about this policy or your personal data, contact us:
Redeploy Tech Clearance (REDEPLOY LTD)
Email: matt@redeploy.eco
Phone: 020 3822 0054
Offices: Park Royal, London NW10 6EU and 27 High St, Christchurch BH23 1AW